How to contact Hotels.com by phone?

To contact the Hotels.com customer service by phone, you can follow these steps:

• Look up the phone number of the Hotels.com customer service. The phone number is listed on hotels.com. Or check out the Hotels.com phone number page on WorthEPenny.

• Dial the Hotels.com phone number 800-346-8357.

  Hours: 24 hours, 7 days

  Best time to call: 9:30am

• Wait for an answer: Once the call is connected, wait for a Hotels.com representative to answer on the other end.

  Average wait time: 60m

• Identify yourself and state your reason for calling the Hotels.com representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Hotels.com to help them assist you.

• Ask for assistance: Ask the Hotels.com representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

• Follow any instructions given: If Hotels.com needs additional information from you or provides any instructions, follow them carefully.

• Thank the Hotels.com representative: After you have received the assistance you need, thank the Hotels.com representative for their time and help.

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Hotels.com, you can follow these steps:

• Dial the Hotels.com customer service phone number 800-346-8357, which can be found on the Hotels.com website or in your order confirmation email form Hotels.com. Or check out the Hotels.com phone number page on WorthEPenny.

• When the automated voice prompts begin, do not press any buttons or provide any information about Hotels.com. This may trigger the automated system to provide you with pre-recorded responses and options.

• After a few seconds of silence, the system should give you the option to speak with a live Hotels.com representative. This may be presented as an option like "speak to a representative" or "customer service".

• Press the correct button when prompted by the automated system to speak with a Hotels.com representative.

• If the system still doesn’t connect you to a Hotels.com representative, stay on the line without pressing any keys. Hotels.com will eventually transfer you to a live person.

• If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Hotels.com.

• Once you reach a live person, explain your issue and provide any relevant information about your Hotels.com order. The Hotels.com representative will work with you to resolve your issue as quickly as possible.

• Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Hotels.com website. This may allow you to connect with a Hotels.com representative more quickly and efficiently than calling.

Any tips for calling Hotels.com customer service?

When calling Hotels.com customer service, here are some best practices to ensure a smooth and efficient experience:

• Have your Hotels.com account information ready before calling. This will help expedite your request.

• Make sure you have a stable and quiet environment to communicate with the Hotels.com representative without any disruptions or background noise.

• Be polite and respectful to the Hotels.com representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Hotels.com.

• Clearly explain the issue you are facing and provide any relevant information or details that can help the Hotels.com representative address your concern.

• If the initial Hotels.com representative is unable to resolve your issue, politely ask to speak with a supervisor from Hotels.com or escalate the issue to a higher level of authority.

• Take notes during the call, including the Hotels.com representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

• If necessary, follow up with Hotels.com after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Hotels.com customer service.

What can I do If I am unhappy with my call to Hotels.com?

If you are unhappy with your call to Hotels.com customer service, there are several options you can try:

• Call again: Try calling Hotels.com customer service again and speak to a different Hotels.com representative. Sometimes a different Hotels.com representative may have a different approach to resolve your issue more effectively.

• Escalate the issue: If you are not satisfied with the response provided by the Hotels.com representative, you can ask to speak with a supervisor from Hotels.com or escalate the issue to a higher level of authority.

• Provide feedback: After the call, Hotels.com may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

• Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Hotels.com customer service through other channels, such as email or chat. You can also explore the Hotels.com Help Center, which offers articles and resources that may help you troubleshoot your issue.

• Consider other options: If you are still not satisfied with Hotels.com service, you may want to consider other options such as returning the product you bought on Hotels.com or filing a complaint with a consumer protection agency.

How do I contact Hotels.com via live chat?

No, Hotels.com hasn’t provided any live chat service currently. While live chat support is not currently available, Hotels.com offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Hotels.com customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Hotels.com representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Hotels.com.

How to contact Hotels.com via social media?

You can contact Hotels.com via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Hotels.com via social media:

• Log in to your social media account (e.g. Twitter, Facebook, Instagram).

• Search for Hotels.com official social media accounts, which are typically verified with a blue checkmark.

• Once you find the official account of Hotels.com, click on the "Message" or"Send Message" button.

• Type your message and explain your issue or inquiry about Hotels.com. Be as specific and detailed as possible, and provide any relevant order information.

• Wait for a response from the Hotels.com social media team.

Please note that the social media accounts of Hotels.com are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Hotels.com for certain issues. For urgent or complex issues, it's recommended to contact Hotels.com customer service via phone or chat for more personalized assistance.

Does Hotels.com have an email? How to contact Hotels.com customer service by email?

Yes, to contact the Hotels.com customer support by email, follow these steps:

• Go to hotels.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

• Look for an email address on the page.

• Copy the email address provided by Hotels.com and open up your email client. Create a new email and paste the email address into the "To" field.

• In the subject line of the email, provide a brief summary of your issue or question about your Hotels.com order. For example, "Return Inquiry" or "Product Question".

• In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Hotels.com order number or username.

• Once you have completed the email, click send. You should receive a response from the Hotels.com customer support team within a few business days.

What is WorthEPenny's relationship to Hotels.com?

To put it simply, WorthEPenny is an independent third-party website that is not related to Hotels.com. WorthEPenny provides free tools and resources to assist customers in reaching Hotels.com customer service more efficiently, such as the Hotels.com phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Hotels.com, as well as forums where Hotels.com customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Hotels.com, it is not associated with or endorsed by Hotels.com.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Hotels.com official app or the Hotels.com company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Hotels.com trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Hotels.com. All references by WorthEPenny to third-party trademarks like Hotels.com are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.